General inquiries

Use the form on the right to contact us. For employment information please see the Careers section of this website.

387 Winter Street
Waltham, MA, 02451
United States

781-419-0987

Job Opportunities

guest service agent

The Park Lodge Hotel Group is currently looking for a full-time Guest Service Agent

Areas of Responsibility:

  • Be fully trained and equipped to handle all front desk services including guest arrival, departure, reservations, monetary transactions, and information and directions for the local area.
  • Review all reservations, identify special requests, and pre-assign rooms to ensure guest satisfaction.
  • Properly balance all cash and credit cards in order to submit a balanced shift closing to the Night Audit.
  • Maintain cash bank (at exactly the amount issued to you) and properly record daily cash transactions and paid outs.
  • Work closely with Housekeeping to communicate information regarding new parties, departures, stay-over reservations and special requests.
  • Perform bucket checks and review daily reports for issues and errors.
  • Respond effectively to guest complaints/issues.

Candidates must possess a friendly, professional demeanor and strong customer service experience.  Hotel experience preferred!

Must be available to work both AM (7am-3pm) and PM (3pm-11pm) shifts

Compensation: $13.00-$14.00/hr depending on experience

part-time weekend AM BISTRO Server/cook

The Park Lodge Hotel Group is currently looking for a part-time weekend AM Bistro Server/Cook

Areas of Responsibility:

  • Taking orders from guests
  • Inputting orders into a Micros System and obtaining payment
  • Preparing food, coffee and other beverages
  • Cleaning/resetting tables
  • Delivering food to guests
  • Cleaning F&B prep and dining areas

Candidates must possess a friendly, professional demeanor and strong customer service experience.  Restaurant experience preferred!

Must be available to work on Saturday and Sunday from 6am-1:30pm

Compensation: $13.00/hr plus tips