General inquiries

Use the form on the right to contact us. For employment information please see the Careers section of this website.

387 Winter Street
Waltham, MA, 02451
United States

781-419-0987

Job Opportunities

guest service agent

The Park Lodge Hotel Group is currently looking for a full-time Guest Service Agent

Areas of responsibility:

  • Be fully trained and equipped to handle all front desk services including guest arrival, departure, reservations, monetary transactions, and information and directions for the local area
  • Review all reservations, identify special requests, and pre-assign rooms to ensure guest satisfaction
  • Properly balance cash and credit cards in order to submit a balanced shift closing to Night Audit
  • Maintain cash bank (at exactly the amount issued to you) and properly record daily cash transactions and paid outs
  • Work closely with Housekeeping to communicate information regarding new parties, departures, stay-over reservations and special requests
  • Perform bucket checks and review daily reports for issues and errors
  • Respond effectively to guest complaints/issues

Candidates must possess a friendly, professional demeanor and strong customer service experience.  Hotel experience preferred!

Must be available to work both AM (7am-3pm) and PM (3pm-11pm) shifts.  Must be available to work weekends.

Compensation: $13.00 - $14.00/hr depending on experience

rooms mechanic

The Park Lodge Hotel Group is currently looking for a full-time Rooms Mechanic

Responsibilities will include:

  • Provide general repair and maintenance of all guestrooms, using the appropriate PM schedule
  • Perform touch-up and trim painting in guestrooms and hallways
  • Handle all in-house repairs in regards to removing and replacing bathroom tile, painting, repairing wallboard, wall vinyl, carpentry, etc.
  • Utilize basic hand and power tools required for general maintenance
  • Perform other duties or services as required by the Chief Engineer

Candidates must possess a friendly, professional demeanor.  Hotel experience preferred!

Compensation: $13.00 - $14.00/hr depending on experience

 

Bistro server - am shift

The Park Lodge Hotel Group is currently looking for an AM Bistro Server/Cook

Responsibilities will include:

  • Taking orders from guests
  • Inputting orders into a Micros system and obtaining payment
  • Preparing food, coffee and other beverages
  • Cleaning/resetting tables
  • Delivering food to guests
  • Cleaning F&B prep and dining areas

Candidates must possess a friendly, professional demeanor and strong customer service experience.  The right candidate will have some restaurant experience - experience with Micros System and turbo oven a plus!

Must be available to work 5:30am - 1:30pm and must be available to work weekends.

Compensation: $13.00/hr plus tips